Autocapture & Event Tracking
Tagless capture of user interactions across enterprise applications.
Capabilities
Pyze product-analytics capabilities — behavioral collection, core analytics, digital experience, adoption, voice-of-customer, governance, and AI analytics — for the enterprise applications your workforce and AI agents run on.
Pyze brings the product-analytics discipline to enterprise and workforce applications. This section documents each capability: what it does, how it works, and how it’s enabled.
Capabilities are grouped into Behavioral Data Collection, Core Product Analytics, Digital Experience, Product Adoption, Voice of Customer, Governance & Extensibility, and AI Analytics. Most are powered by the lightweight Pyze JavaScript agent (server- and browser-side) with no screen recording or desktop agent required; PII is masked at the point of capture (see Data Hashing).
Cross-Platform Tracking
Unify behavior across web, mobile, and desktop into one journey.
Identity Stitching
Merge anonymous and known sessions into one persistent identity.
Data Privacy, PII Masking & Consent
Mask sensitive data at the point of capture and manage consent.
Warehouse Integration & Reverse ETL
Move behavioral data to your warehouse and sync insights back.
Funnel & Conversion Analysis
Track conversion through any multi-step workflow and find drop-off.
Cohort Retention
Behavioral cohorts and retention curves with outcome lift.
Feature Adoption & Engagement
Quantify depth and breadth of adoption for every feature and step.
Customizable Dashboards
Role-tailored dashboards with KPIs, trends, and drill-down.
Anomaly Detection & Alerts
Automated, threshold-free detection with root-cause contribution.
Session Replay
Reconstruct exactly how a case was worked, step by step.
Heatmaps & Element-Level Impact
Field- and screen-level interaction intensity and impact.
Frustration & Struggle Detection
Rage clicks, dead clicks, swivel, hesitation, and re-entry — scored.
Performance Monitoring
Page load, server, and wait time per screen, correlated to behavior.
A/B Testing & Feature Flags
Roll features out safely with statistically sound readouts.
In-App Guidance & Onboarding
Tooltips, hotspots, onboarding checklists, walkthroughs, and help.
Survey Setup — In-Product Surveys, NPS & Feedback
Targeted in-product surveys, NPS/eNPS, and always-on feedback.
AI Feedback & Sentiment Analysis
Cluster open-text feedback into themes with sentiment.
Role-Based Access (RBAC)
Granular, role-aware access to data and features.
Integrations (CDP, CRM, Warehouse, BI)
Connect Pyze to the rest of your stack.
MCP Server for Agentic Interoperability
Let AI agents query the execution model in real time.
AI Agent Effectiveness Analytics
Measure deployed AI agents like you baseline humans.
Analyst AI Agents
Natural-language data exploration for everyone.
GenAI User-Behavior Insights
Plain-language summaries of complex behavioral data.
Last modified 0001-01-01