OutSystems - Mobile

Before starting your application instrumentation, ensure that you have created an app and have an appKey

Install

Open the module Extensibility Configurations Add the pyze plugin, json node to install and initialize

{
    "plugin":{
        "identifier":"pyze-outsystems",
        "variables":[{
            "name":"ANDROID_PAK",
            "value":"YOUR_ANDROID_PYZE_APP_KEY"
        },{
            "name":"IOS_PAK",
            "value":"YOUR_IOS_PYZE_APP_KEY"
        }]
    }
}

Custom Events

Custom events allow you to easily track unique user actions within your app.

See a detailed Events Overview at api & events.

Event

pyze.cordova.PyzeEvents.postCustomEvent("Event Name");

This allows you to track when a user executed an action, for a simple count of how often that event is occurring.

Event with Attributes

Attributes are any key-value pair that you can attach to an event. You can have up to 99 attributes with any event. It is highly recomended to follow our Best Practices and heavily rely on attributes to make your instrumentation as minimal and useful as possible. In a typical application, you should have many more attributes than events.

var customAttribute = {};
customAttribute.color = "Red";
pyze.cordova.PyzeEvents.postCustomEventWithAttributes("Event Name",customAttribute);

Timed Events

Timing how long a user takes to complete an action is a common usecase for Pyze. The SDk has built-in handling for this, by allowing you to start a timer, and then send a custom event at the completion of that action.

• startTimerForEvent - Start the timer with a name
• postTimedEvent - End the timer by referencing the same name. The time in milliseconds will automatically be attached to this event.
• postTimedEventWithAttributes - End the timer by referencing the same name and attaching any attributes as well. The time in milliseconds will automatically be attached to this event.

//Start timer for event
pyze.cordova.PyzeEvents.startTimerForEvent("Screen Load Time");

//Post timed event. 
//Note : The event name attribute for the `startTimerForEvent` and  `postTimedEvent` should match.
pyze.cordova.PyzeEvents.postTimedEvent("Screen Load Time");

//Post timed event with attributes
var customAttributes = {};
customAttributes["device"] = "Nokia 4.2";
customAttributes["location"] = "CA";
pyze.cordova.PyzeEvents.postTimedEventWithAttributes("Screen Load Time", customAttributes);

Scene Activity Tracking

To track Scene details, use the SceneFlow events to track scene transitions

pyze.cordova.PyzeSceneFlow.postSecondsOnScene("Login",durationOnTheScene);

Profile

Profiles are a powerful way to add data about your users to Pyze. Use profiles to add data that is not specific to a point in time (events) and are attached to a specific user.

When a user logs in to your app, call setUserProfile to identify them to Pyze. Any events that happen after they are identified, will be attributed to this user. You should only call this method once upon the initial login of a session.

You can optionally include profile attributes.

Pyze built-in profile attributes get special handling in the pyze UI, and we will attempt to discern the data type for custom attributes based on the data recieved. There is no difference between the built-in attributes and custom ones outside of formatting applied.

//Create Pyze Profile Attributes object
var pyzeProfileAttributes = {
   "email_id"        : "xyz@abc.com",
   "date_of_birth"   : "1984-06-01",
   "first_name"      : "John",
   "last_name"       : "Jacobs"
}
//Create Custom Profile Attributes object
var customProfileAttributes = {
   "age"       : 29,
   "pincode"   : "23200",
   "city"      : "XYZ"
}
//Call the setUserProfile API
pyze.cordova.PyzeIdentity.setUserProfile(userId,pyzeProfileAttributes,customProfileAttributes);

Pyze profile attributes

Updating an existing user Profile

To update user profile attributes which are already set, use the following api.

Note : Do not call this api before calling setUserProfile.

//Create Pyze Profile Attributes object
var pyzeProfileAttributes = {
   "email_id"        : "xyz2@abc.com",
   "date_of_birth"   : "1984-07-01",
   "first_name"      : "John M",
   "last_name"       : "Jacobs"
}
//Create Custom Profile Attributes object
var customProfileAttributes = {
   "age"       : 29,
   "pincode"   : "232001",
   "city"      : "XYZ2"
}
//Call the updateUserProfileAttributes API
pyze.cordova.PyzeIdentity.updateUserProfile(pyzeProfileAttributes,customProfileAttributes);

Logging out a user

Call this api when a user logs out. Event sent after this call will have no identity attached, and will be attributed to an anonymous user.

pyze.cordova.PyzeIdentity.resetUserProfile(); 

User Privacy

Pyze provides APIs to allow end-users to Opt out of Data Collection and also instruct the Pyze system to forget a user’s data.

setUserOptOut

Allows end-users to opt out from data collection. Opt-out can be toggled true or false.

pyze.cordova..setUserOptOut(true) 

To resume user data collection set value to false

deleteUser

Allows end-users to opt out from data collection and delete the user in the Pyze system. We recommend you confirm this action as once a user is deleted, this cannot be undone.

pyze.cordova..deleteUser(true) 

IOS Push Notifications

Apple provides the Apple Push Notification Service (APNS) to allow app publishers to reach out to their users via push notifications.

1. Generate P12 Certificate

• Go to Certificates, Identifiers & Profiles page of your apple developer account.
• Select Identifiers and go to YOUR_APP_IDENTIFIER.
• Under Capabilities go to Push Notifications and select Configure
• Now under Development/Production SSL Certificate select Create Certificate
• Upload the Certificate Signing Request as mentioned here
• Download the certificate generated and add to the Keychain Access
• Now select the certificate just imported and choose Export.
• Enter the password and save the .p12 to the desired location.

2. Configure Pyze as your provider

In order to allow Pyze to send push notifications on your behalf to users of your app, please provide the iOS push certificate to Pyze.

• Login to growth.pyze.com
• Click Settings from the Navigation Pane
• Select the app you want to provide keys for from the drop down list

• Select Push Notifications on the left menu
• Upload a Push notifications certificate in .p12 format, provide p12 password (the password you generated while creating the certificate), and specify the provisioning mode: Development or Production depending on the type of certificate you are using.

• Select daily and weekly quota limits
• Click Save

3. Enabling Push Notifications

• Goto to capability under application target, add capability Push Notifications and Background Modes.
• Under Background Modes check Remote notifications.

4. Modify AppDelegate

Update AppDelegate as shown below

• Objective-C
• Swift

@import Pyze;
#import <UserNotifications/UserNotifications.h>

@import CoreMotion;

//Let AppDelegate inherit UNUserNotificationCenterDelegate
@interface ALAppDelegate () <UNUserNotificationCenterDelegate>
@end

@implementation ALAppDelegate

//Initialize Pyze
- (BOOL)application:(UIApplication *)application willFinishLaunchingWithOptions:(NSDictionary *)launchOptions {
 [Pyze initialize:@"PYZE_APP_KEY" withLogThrottling: PyzelogLevelMinimal];
 return YES;
}

//Register for remote notification
- (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions{
 [[UNUserNotificationCenter currentNotificationCenter] requestAuthorizationWithOptions:(UNAuthorizationOptionAlert +UNAuthorizationOptionSound) completionHandler:^(BOOL granted, NSError * _Nullable error) {}];
 [UNUserNotificationCenter currentNotificationCenter].delegate = self;
 [[UNUserNotificationCenter currentNotificationCenter] setNotificationCategories:[PyzeNotification getPyzeDefaultNotificationCategories]];
 [[UIApplication sharedApplication] registerForRemoteNotifications];
 [PyzeNotification initWithLaunchOptions:launchOptions];
 return YES;
}

//Set remote notification token to Pyze
- (void)application:(UIApplication *)application didRegisterForRemoteNotificationsWithDeviceToken:(NSData *)deviceToken {
 [Pyze setRemoteNotificationDeviceToken:deviceToken];
}

//Notify Pyze when push received.
- (void)application:(UIApplication *)application didReceiveRemoteNotification:(NSDictionary *)userInfo fetchCompletionHandler:(void (^)(UIBackgroundFetchResult))completionHandler{
 [Pyze processReceivedRemoteNotification:userInfo withState:[[UIApplication sharedApplication] applicationState] withCompletionHandler:completionHandler];
}

//Let pyze handle the remote notification action
-(void)userNotificationCenter:(UNUserNotificationCenter *)center didReceiveNotificationResponse:(UNNotificationResponse *)response withCompletionHandler:(void (^)(void))completionHandler{
 [PyzeNotification handlePushNotificationResponseWithUserinfo:response.notification.request.content.userInfo actionIdentifier:response.actionIdentifier];
 completionHandler();
}

//Enable app to view notification in foreground
-(void)userNotificationCenter:(UNUserNotificationCenter *)center willPresentNotification:(UNNotification *)notification withCompletionHandler:(void (^)(UNNotificationPresentationOptions))completionHandler {
 completionHandler(UNNotificationPresentationOptionAlert);
}

@end

import Pyze
import UserNotifications

//Let AppDelegate inherit UNUserNotificationCenterDelegate
@UIApplicationMain
class AppDelegate: UIResponder, UIApplicationDelegate, UNUserNotificationCenterDelegate {

 //Initialize Pyze
 func application(_ application: UIApplication, willFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey : Any]? = nil) -> Bool {
     Pyze.initialize("PYZE_APP_KEY", withLogThrottling: .PyzelogLevelMinimal)
     return true
 }

 //Register for remote notification
 func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool {
     UNUserNotificationCenter.current().delegate = self;
     UNUserNotificationCenter.current().requestAuthorization(options:[.badge, .alert, .sound]) { granted, error in }
     UNUserNotificationCenter.current().setNotificationCategories(PyzeNotification.getPyzeDefaultNotificationCategories() as! Set<UNNotificationCategory>);
     UIApplication.shared.registerForRemoteNotifications();
     PyzeNotification.initWithLaunchOptions(launchOptions);
     return true
 }

 //Set remote notification token to Pyze
 func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) {
     Pyze.setRemoteNotificationDeviceToken(deviceToken);
 }

 //Notify Pyze when notification received
 func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable : Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) {
     Pyze.processReceivedRemoteNotification(userInfo, with: application.applicationState, withCompletionHandler: completionHandler)
 }

 //Let pyze handle the remote notification action
 func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) {
     PyzeNotification.handlePushResponse(withUserinfo: response.notification.request.content.userInfo, actionIdentifier: response.actionIdentifier)
     completionHandler()
 }

 //Enable app to view notification in foreground
 func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) {
     completionHandler(.alert);
 }
}

5. Enable Rich Push Notification for your app.

Enable your app to receive images and gifs inside push notification messages.

• Go to File -> New -> Target and create a Notification Service Extension.
• Fill the Product Name and select required language.
• Make sure to select Embed in Application as YOUR PROJECT.
• XCode will create a NotificationService class after adding the above extension. Replace its content by below code.

• Objective-C
• Swift

#import "NotificationService.h"

@interface NotificationService ()

@property (nonatomic, strong) void (^contentHandler)(UNNotificationContent *contentToDeliver);
@property (nonatomic, strong) UNMutableNotificationContent *bestAttemptContent;

@end

@implementation NotificationService

- (NSURL *) attachmentFileURLWithTempLocation:(NSURL *)location name:(NSString *)fileName {
 NSFileManager *fileManager = [NSFileManager defaultManager];
 NSError *error;
 NSArray * domainDirectories = NSSearchPathForDirectoriesInDomains(NSDocumentDirectory, NSUserDomainMask, YES);
 NSString *documentsDirectory = [domainDirectories objectAtIndex:0];
 NSString *attachmentLocalFilePath = [documentsDirectory stringByAppendingPathComponent:@"/Pyze/"];
 if(![fileManager fileExistsAtPath:attachmentLocalFilePath]) [fileManager createDirectoryAtPath:attachmentLocalFilePath withIntermediateDirectories:NO attributes:nil error:&error];
 attachmentLocalFilePath =  [attachmentLocalFilePath stringByAppendingFormat:@"/%@",fileName];
 if([fileManager fileExistsAtPath:attachmentLocalFilePath]) {
     [fileManager removeItemAtPath:attachmentLocalFilePath error:&error];
     if (error) NSLog(@"Error in removing file : %@", error.debugDescription);
 }
 [fileManager moveItemAtPath:[location path] toPath:attachmentLocalFilePath error:&error];
 if (error) NSLog(@"Error in moving file to location : %@", error.debugDescription);
 NSURL *mediaFileURL = [NSURL fileURLWithPath:attachmentLocalFilePath];
 return mediaFileURL;
}

- (NSURLSessionDownloadTask *) loadAttachmentsWithURLString:(NSString *)urlString {
 NSURL *mediaURL = [NSURL URLWithString:urlString];
 NSURLSessionDownloadTask *task = [[NSURLSession sharedSession] downloadTaskWithURL:mediaURL completionHandler:^(NSURL * _Nullable location, NSURLResponse * _Nullable response, NSError * _Nullable error) {
       if (!error) {
           NSURL *mediaFileURL = [self attachmentFileURLWithTempLocation:location name:[response suggestedFilename]];
           UNNotificationAttachment *attachment = [UNNotificationAttachment attachmentWithIdentifier:[response suggestedFilename] URL:mediaFileURL options:nil error:&error];
           if (attachment) self.bestAttemptContent.attachments = @[attachment];
           self.contentHandler(self.bestAttemptContent);
       }
   }];
 return task;
}

#pragma mark - UNNotificationServiceExtension delegate

- (void)didReceiveNotificationRequest:(UNNotificationRequest *)request withContentHandler:(void (^)(UNNotificationContent * _Nonnull))contentHandler {
 self.contentHandler = contentHandler;
 self.bestAttemptContent = [request.content mutableCopy];
 self.bestAttemptContent.title = self.bestAttemptContent.title;
 self.bestAttemptContent.subtitle = self.bestAttemptContent.subtitle;
 NSString *mediaUrlString = request.content.userInfo[@"mediaUrl"];
 NSURLSessionDownloadTask *task = [self loadAttachmentsWithURLString:mediaUrlString];
 [task resume];
}

- (void)serviceExtensionTimeWillExpire {
 // Called just before the extension will be terminated by the system.
 // Use this as an opportunity to deliver your "best attempt" at modified content, otherwise the original push payload will be used.
 self.contentHandler(self.bestAttemptContent);
}

@end

import UserNotifications

class NotificationService: UNNotificationServiceExtension {

 var contentHandler: ((UNNotificationContent) -> Void)?
 var bestAttemptContent: UNMutableNotificationContent?

 override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) {
     self.contentHandler = contentHandler
     bestAttemptContent = (request.content.mutableCopy() as? UNMutableNotificationContent)
     defer {
         contentHandler(bestAttemptContent ?? request.content)
     }
     guard let attachment = request.attachment else { return }
     bestAttemptContent?.attachments = [attachment]
 }
 
 override func serviceExtensionTimeWillExpire() {
     // Called just before the extension will be terminated by the system.
     // Use this as an opportunity to deliver your "best attempt" at modified content, otherwise the original push payload will be used.
     if let contentHandler = contentHandler, let bestAttemptContent =  bestAttemptContent {
         contentHandler(bestAttemptContent)
     }
 }
}

extension UNNotificationRequest {
 var attachment: UNNotificationAttachment? {
     guard let attachmentURL = content.userInfo["mediaUrl"] as? String, let imageData = try? Data(contentsOf: URL(string: attachmentURL)!) else {
         return nil
     }
     return try? UNNotificationAttachment(data: imageData, options: nil)
 }
}

extension UNNotificationAttachment {
 convenience init(data: Data, options: [NSObject: AnyObject]?) throws {
     let fileManager = FileManager.default
     let temporaryFolderName = ProcessInfo.processInfo.globallyUniqueString
     let temporaryFolderURL = URL(fileURLWithPath: NSTemporaryDirectory()).appendingPathComponent(temporaryFolderName, isDirectory: true)
     try fileManager.createDirectory(at: temporaryFolderURL, withIntermediateDirectories: true, attributes: nil)
     let imageFileIdentifier = UUID().uuidString + ".jpg"
     let fileURL = temporaryFolderURL.appendingPathComponent(imageFileIdentifier)
     try data.write(to: fileURL)
     try self.init(identifier: imageFileIdentifier, url: fileURL, options: options)
 }
}

Android Push Notifications

Google provides the Firebase Cloud Messaging service (FCM) to allow app publishers to reach out to their users via push notifications.

Set Firebase Credentials in pyze

Login into your Firebase Console

1. Select Your Project and Click on the Settings icon next to the Project name
2. In the Cloud Messaging Tab, locate the Legacy Server Key and Sender ID

Login into your Pyze Account

1. On the Settings page, select an app from the drop down menu.
2. On the App Settings page, navigate to the Push Notifications settings from the left pane.
3. Enter the Server key and Sender ID along with quota limits for the maximum number of push messages your app can send in a day and a week.

Integrate FCM Push Notifications in your App project

Add the following rules to your root-level build.gradle file, to include the google-services plugin:

buildscript {
    // ...
    dependencies {
        // ...
        classpath 'com.google.gms:google-services:---Latest-Version---'
    }
}

In your module Gradle file (usually the app/build.gradle), add the apply plugin line at the bottom of the file to enable the Gradle plugin:

apply plugin: 'com.android.application'

android {
    // ...
}

dependencies {
    // ...
}

// ADD THIS AT THE BOTTOM
apply plugin: 'com.google.gms.google-services'

Add the below dependency to your app’s build.gradle file:

dependencies {
    compile "com.google.firebase:firebase-messaging:---Latest-Version---"
}

In the Android.Manifest file, add the below between the Application Tag:

<receiver android:name="com.pyze.android.push.PyzePushTrackingReceiver" android:exported="true"/>
<service
    android:name="com.pyze.android.push.fcm.FcmPushListenerService">
    <intent-filter>
        <action android:name="com.google.firebase.MESSAGING_EVENT" />
    </intent-filter>
</service>

Add google-services.json to your application

1. Select “Data” tab of the module.
2. Select resources and import the “google-services.json”.
3. Select the imported “google-services.json” file and update the “Deploy Action” to “Deploy to Target Directory”.
4. Enter “Target Directory” as “google-services”.

Custom Notification Image

To specify a custom notification icon image (app icon is used by default), place two icon images in your project’s drawable folder named pyze_notification_icon and pyze_notification_icon_transperent.

Optional Push Notification Handling options

The Pyze SDK handles the registration and display of basic and rich push messages by default, and the vast majority of the time this is all that is required. However, there may be cases where you may want to handle the registration of the Push Notifications yourself - for example to customize the display, or execute some action.

Use the built-in display

1. Register for push received event

Pyze.registerForPushNotification(IPyzePushListener listener);

2. Once a push message is received, call the following method to show the message

Pyze.showPushNotification(PyzePushMessage pushMessage);

3. Usage

Pyze.registerForPushNotification(new IPyzePushListener() {
    @Override
    public void onPushNotificationReceived(PyzePushMessage pyzePushMessage) {
        //Perform some operation and then ask Pyze to display the notification
        Pyze.showPushNotification(pyzePushMessage);
    }
});

Use your own custom display

1. Register for push received event

Pyze.registerForPushNotification(IPyzePushListener listener);

2. Usage:

Pyze.registerForPushNotification(new IPyzePushListener() {
    @Override
    public void onPushNotificationReceived(PyzePushMessage pyzePushMessage) {
        //Perform internal app operation to your app eg: downloading content in the
        // background.
    }
});

Advanced Features

If you choose to handle the registration manually or you have your own implementation of FCM setup but you want to take advantage of Pyze push notifcation features, use the following methods to configure.

Pass the registration token to Pyze

@Override
public void onTokenRefresh() {
    super.onTokenRefresh();
    ...
    ...
    Pyze.setPushToken(FirebaseInstanceId.getInstance().getToken());
}

If the push message received is from Pyze, call the method below passing the push message. You can then either handle the message yourself as mentioned above in or allow Pyze to do it for you as follows.

@Override
public void onMessageReceived(RemoteMessage remoteMessage) {
    super.onMessageReceived(remoteMessage);
    if(remoteMessage.getData().get("pnty").equals("pyze")){
        PyzePushMessage message = new PyzePushMessage(remoteMessage.getData());
        //Handle displaying push notification manually or through Pyze
        Pyze.showPushNotification(message);
    }
}

You may refer to the Android Documentation For further UI handling options

In-App Notifications

In-app notifications allow app businesses to reach out to app users when they use your app. In-App notifications are built-in to the pyze sdk and have no additional dependecies.businesses to reach out to users from manually from Dynamic Funnels and Intelligence Explorer, and automatically based on workflows and campaigns from Growth Automation. In-App notifications can be sent from Campaigns Call the following methed, wherever you want to check for new messages and pop-up a modal with the notification:

showInAppNotification(callback);

Debugging and Logging

Please refer to the ios and android documentation for platform-specific information

API Reference

Full API reference available here